Legal

Terms & Conditions

Last updated: January 1, 2026

1. Acceptance of Terms

By accessing and using Ketpy Digital's website or services, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services. Ketpy Digital reserves the right to update these terms at any time without prior notice.

2. Services

Ketpy Digital provides software development, DevOps, cloud computing, AI/ML, mobile app development and related technology services. The scope, timeline, and cost of services are defined in individual project agreements or statements of work (SOW) agreed upon between Ketpy Digital and the client.

3. Intellectual Property

All content on this website including text, graphics, logos, images and software is the property of Ketpy Digital or its content suppliers and is protected by applicable intellectual property laws. Work product created for clients under a service agreement becomes the client's property upon full payment as specified in the project contract.

4. Payment Terms

A 50% advance payment is required to commence any project. Subsequent payments are milestone-based as outlined in the project agreement. All payments are non-refundable unless specified otherwise in the refund policy. Ketpy Digital reserves the right to suspend or terminate services for overdue payments.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. Ketpy Digital will not disclose client data or project details to third parties without explicit written consent, except as required by law or to provide the contracted services.

6. Warranties and Disclaimers

Ketpy Digital warrants that services will be performed with professional care and skill. We do not warrant that our services will be uninterrupted, error-free, or completely secure. Certain business outcomes cannot be guaranteed as they depend on factors beyond our control.

7. Limitation of Liability

To the maximum extent permitted by law, Ketpy Digital's total liability for any claims arising from the use of our services shall not exceed the amount paid by the client in the three months preceding the claim. We are not liable for indirect, incidental or consequential damages.

8. Project Cancellation

If a client cancels a project after commencement, the advance payment is non-refundable. Any work completed up to the cancellation date will be billed at the agreed hourly or milestone rate. Ketpy Digital may terminate a project engagement with 14 days notice if client obligations are not met.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Meerut, Uttar Pradesh, India. International clients may request arbitration under ICC rules.

10. Contact

For questions about these Terms and Conditions, contact us at: info@ketpy.com | +91 90-991-991-06 | 51/A, Garh Rd, Jagrati Vihar, Meerut, UP 250004, India

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